Email · Best route

[email protected]

Real reply from a real person, usually within 1–2 working days.

Phone

+44 (0)118 207 2773

Text Message

+44 (0)7984 446 098

Office Hours

Monday to Friday, 9am–5pm UK time. Closed UK Bank Holidays.

Sensory Help Now and Sensory Integration Education are trading names of Sensory Integration Network (UK and Ireland) Limited, incorporated in England and Wales, Company registration number 05068304.

FAQ

  • I can't access a course I enrolled in

    Sign in at sensoryhelpnow.org/users/sign_in using the email address you enrolled with. If you've forgotten your password, use the "Forgot Password" link on that page.

  • My certificate hasn't appeared after completing a course

    Address common questions ahead of time to save yourself an email.

  • My certificate hasn't appeared after completing a course

    Certificates appear once you've completed every section. Sign back into your course to check it's marked complete. If it is and the certificate still hasn't appeared, drop us an email and we'll take a look

  • Can I share or print the course resources?

    The downloadable course notes, glossaries, and posters are yours to keep and use within your family or with the professionals supporting your child. Please don't redistribute them publicly or use them in paid services without contacting us first.

  • I want to talk to someone about my child's specific situation

    For personalised input on your child's sensory profile, you can book a 30-minute one-to-one online session with Dr Lelanie Brewer, our SI-trained Occupational Therapist, for £45.

  • I'm a professional, not a parent — is this site for me?

    Sensory Help Now is designed for parents and carers, but professionals are welcome to use the resources too. If you're an OT, SLT, teacher, or healthcare professional looking for postgraduate sensory integration training, our parent organisation Sensory Integration Education may be a better fit.

  • Can I get a refund on a paid course?

    If you've enrolled in error or are unhappy with a paid course, please email us within 14 days of purchase and we'll do our best to help. Refunds aren't available once you've substantially completed the course.

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